At Rajaiorchards every single transaction is done safe and secure. We are using Razorpay safe and secure methods for online transactions. we are ready to support at any time as our customer care service works 24*7.

This generally happens due to an issue from your bank’s end where the funds are held up. In case of any payment failures and charges incurred, a refund will be automatically routed through the payment gateway and will be credited to the source account in 3-4 business days.

Your orders are neatly packed and safely shipped with all prior safety precautions taken.

Yes, from the time your order is placed and till it reaches your hand, regular updates are given via SMS to your registered mobile number and email for you to know about the order status.

No, there is no option for you to cancel the order online. But if you want to still cancel the order at any point until it is out for delivery, you can reach us on Chat or email and we will cancel the order and have the amount refunded to your source of payment within 7 business days.

You are eligible for refund in the following cases:

Product is lost during shipping (if it is sent by courrier)
Product is damaged when you receive the parcel
Product not in stock, cannot be delivered or shipping issues due to any other reasons
you have received incorrect variety or quantity

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